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Presented by Zaheer Lakhani, Employment Lawyer

Handling workplace conflict, harassment, or bullying allegations can be challenging. This session will equip participants with the knowledge and confidence to properly respond to and investigate complaints while minimizing risk.

By the end of this course, participants will be able to:

• Recognize situations that require a formal workplace investigation.
• Know when to bring in a 3rd party or external investigator.
• Follow practical steps to manage complaints and conduct investigations.
• Understand the Ministry of Labour’s recommended practices.
• Maintain confidentiality, gather facts, assess credibility, and prepare reports effectively.
• Identify the risks of mishandling or neglecting an investigation.
• Ensure compliance with the Ontario Human Rights Code, Occupational Health and Safety Act (OHSA), and internal policies.

👥��Ideal Audience: General forepersons, supervisors, and managers.

📅��WHEN: March 12, 2026 | 🕙 10:00 AM – 12:30 PM

📍��WHERE: ���߲ݴ�ý Office (Etobicoke) and Virtual on Zoom

💵��COST: $99 incl. tax (includes session materials, parking & meal for in-person attendees)

Course Format
This hybrid training offers flexible participation — attend in person at the ���߲ݴ�ý office or join virtually via Zoom.

About the Presenter
Zaheer Lakhani is a trusted employment lawyer with extensive experience in workplace harassment and bullying investigations. His deep understanding of Ontario’s Human Rights Code and OHSA helps organizations conduct thorough, compliant investigations. Known for his engaging style and practical, case-based approach, Zaheer bridges legal knowledge with real-world application for effective results.

Need to Know:
✔ Payment: Invoice | Online (via PayPal)
✔ Cancellation: Full refund (4+ weeks), 50% (2–4 weeks), no refund (<10 days). Substitutions allowed.
�˿ Accessibility | ❓Questions? ���߲ݴ�ý: Témoc Vega, Learning & Development Coordinator – tvega@ecao.org

Limited spots – Act fast!